Have questions? we have answers!

Can I Pick Up My Order In Person?

Yes! We also offer free local delivery to Monmouth and Most of Ocean county

What's a Cottage Bakery?

A cottage industry bakery is a small scale bakery I operate from my home kitchen- but not my regular day-to-day family kitchen!

Wallflour Bakery is based in a second kitchen in my home that is used for the sole purpose of baking my custom desserts, and is free of any ingredients not commonly used in baked goods.

How Far In Advance Can I Order?

You can place your custom order whenever you would like, but it needs to be at least two weeks prior to your specified date.

Need them sooner? Contact us at wallflourbysydney@gmail.com. We can't always promise we can get them to you sooner, but we will do our best to accomodate your needs.

Can I Get A Refund? How About Cancel My Order?

Order cancellations must be placed a week in advance to receive a full refund. We cannot issue a refund if your cookies have already been baked because every order is hand-cut and baked to your specifications.

We are not responsible for any damaged desserts once desserts have been relinquished to recipient.

Can I Return My Cookies?

We cannot accept returns of food items that have already been received for sanitary reasons.

What About Vegan And Gluten Free Options?

We are happy to announce we are now offering these options.

Ingredients and Allergy Warnings?

All cookies are made to order from scratch with fresh and quality ingredients, hand cut, and then baked into a soft, delicious cookie. Each cookie is decorated by hand with colored royal icing. Cookies can be made custom to desired colors.

************************************ALLERGENS***********************************

All cookies are produced in a facility containing known food allergens, including eggs, wheat, milk, peanuts and tree nuts.

Ingredients

Cookies: Flour, Butter, Sugar, Eggs, Corn syrup, Vanilla Extract, Salt, Baking Powder

Royal Icing: Powdered Sugar, Meringue Powder (Egg Based Ingredient), Vanilla Extract, Food Safe Dyes

How do I store my cookies?

Cookies stay fresh up to 14 days after delivery if kept in their sealed bags out of direct sunlight.

Enjoy right away for maximum freshness, or freeze until needed.

To thaw frozen cookies,

leave them sealed in their bags in a single layer on a tray until room temperature.

For extended storage of cookie decorating kits (excluding paint-your-own cookies) keep refrigerated until ready to use.

Have Another Question We Didn't Cover Here?

Please contact us at wallflourbysydney@gmail.com.

Privacy NoticeThis privacy notice discloses the privacy practices for wallflourbysydney.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and SharingWe are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.Your Access to and Control Over InformationYou may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

SecurityWe take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.If you feel that we are not abiding by this privacy policy, you should contact us immediately at wallflourbysydney@gmail.com