We ship our products via USPS, unless another service is requested. At this time, we only ship to the US.
After we bake your custom order, they will arrive within two days of the specified date you provided upon your order. We provide free tracking numbers for peace of mind and your convenience.
You can place your custom order whenever you would like, but it needs to be at least two weeks prior to your specified date to allow for baking and shipping time.
Need them sooner? Contact us at firstname.lastname@example.org. We can't always promise we can get them to you sooner, but we will do our best to accomodate your needs.
Order cancellations must be placed a week in advance to receive a full refund. We cannot issue a refund if your cookies have already been baked because every order is hand-cut and baked to your specifications.
We cannot accept returns of food items that have already been shipped or purchased due to health code reasons.
We are happy to announce we are now offering these options.
Please contact us at email@example.com.